Privacy Policy

Outsyde ("we", "us", or "our") is committed to protecting the privacy of our users across Nigeria. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform at outsyde.org.

By using Outsyde, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Platform.

Information you provide directly

• Account information — your name, email address, and password when you sign up
• Profile information — your username, bio, phone number, city, neighbourhood, and profile photo
• Social links — Instagram, TikTok, X (Twitter), and Snapchat handles you choose to add
• User content — reviews, comments, ratings, and photos you post on the Platform
• Link Up information — details you share when creating or joining a Link Up
• Communications — messages you send to our support team

Information collected automatically

• Device information — device type, operating system, and browser type
• Usage data — pages visited, features used, links clicked, and time spent on the Platform
• Log data — IP address, access times, and referring URLs
• Location data — city-level location derived from your IP address or entered in your profile

Information from third parties

• Google sign-in — if you sign in with Google, we receive your name, email address, and profile photo from Google

We use the information we collect to:

• Create and manage your Outsyde account
• Display personalised place and event recommendations
• Facilitate Link Ups and connections between users
• Send you notifications about Link Up requests, events, and platform updates (based on your notification preferences)
• Send you email verification codes and security alerts
• Improve, personalise, and develop the Platform
• Monitor and analyse usage patterns to improve user experience
• Detect, prevent, and address technical issues, fraud, and abuse
• Comply with applicable Nigerian laws and regulations
• Respond to your support requests and enquiries

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With other users

Your public profile information — including your name, username, bio, profile photo, reviews, and any social links you choose to make public — is visible to other Outsyde users. When you create or join a Link Up and choose to share your socials, those details will be visible to the creator or accepted members of that Link Up.

With service providers

We work with trusted third-party service providers who assist us in operating the Platform:

• Neon — database hosting
• Vercel — platform hosting and deployment
• Resend — email delivery
• ImageKit — image and media storage
• Google — sign-in and maps services

These providers only access your data as necessary to perform their services and are contractually obligated to protect it.

For legal reasons

We may disclose your information if required to do so by Nigerian law, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Outsyde, our users, or the public.

Business transfers

If Outsyde is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change via email or a notice on the Platform.

Outsyde gives you control over what social information you share:

• Social links you add to your profile are only displayed publicly if you have enabled a public profile
• When creating a Link Up, you can choose to share your socials with people who join — this is opt-in and off by default
• When requesting to join a Link Up, you can choose to share your socials with the creator — this is also opt-in
• You can update or remove your social links at any time in your profile settings

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

User content such as reviews and ratings may remain on the Platform in anonymised form after account deletion to maintain the integrity of our listings.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include:

• Encryption of data in transit using TLS/HTTPS
• Encrypted storage of passwords using bcrypt
• Email verification (OTP) for all new accounts
• Regular security reviews of our systems and infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

You have the following rights regarding your personal information:

• Access — you can view and download your personal data from your profile settings
• Correction — you can update your personal information at any time in your profile
• Deletion — you can request deletion of your account and associated data
• Restriction — you can restrict how we use your data by adjusting your notification and privacy settings
• Portability — you can request a copy of your personal data in a structured, machine-readable format
• Objection — you can opt out of certain uses of your data, including marketing communications

To exercise any of these rights, please contact us at privacy@outsyde.org.

Outsyde uses cookies and similar tracking technologies to:

• Keep you signed in to your account
• Remember your preferences
• Analyse Platform usage and performance

You can control cookies through your browser settings. Disabling cookies may affect some Platform functionality, including the ability to stay signed in.

Outsyde is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us and we will take steps to remove that information.

We may update this Privacy Policy from time to time. We will notify you of material changes by sending an email to your registered address or by displaying a prominent notice on the Platform. Your continued use of Outsyde after such notice constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Privacy team:

Email: privacy@outsyde.org
Website: outsyde.org
Address: Lagos, Nigeria